Privacy Policy

01Our Commitment

SHARJAS UK LIMITED operates Pantry & Peg as an online retailer specialising in kitchen household products. We respect customer information and maintain responsible practices when visitors browse our website, place orders or contact our team.

This Privacy Policy explains how information is collected, managed, stored and used during customer interactions.

02Information Collection

Information collected may include:

• Name and contact details provided during shopping activities.
• Delivery details supplied for completing customer purchases.
• Messages submitted through customer communication channels.
• Technical information required for website operation.

03Information Usage

• Managing customer purchases and requested deliveries.
• Providing customer support responses.
• Maintaining accurate business records.
• Improving website performance and shopping experience.

04Information Retention

• Purchase records may be maintained for up to 6 years.
• Customer communication records may be maintained for up to 24 months after the final interaction.
• Website technical information may remain stored for up to 12 months.

05Information Protection

Appropriate technical and organisational measures are maintained to support the protection of personal information and reliable website operation.

06Information Sharing

Information is only shared when required to complete requested services, support website operation or meet applicable requirements.

Customer information is not used for unrelated purposes.

07Customer Requests

Customers may contact us regarding personal information requests, including access, correction or removal where applicable.

Requests are normally reviewed and answered within 30 days after sufficient details are provided.

08Cookies

Cookies may be used to support website functions, remember preferences and improve browsing experience.

Cookie information may remain stored for up to 12 months depending on its purpose.

09Policy Updates

This Privacy Policy may be updated when website services or business procedures change.

Updated content becomes effective immediately after publication on this page.